1. Introduction

At Zipgroww.in Rider, we respect the privacy of our delivery partners and are committed to protecting their personal and professional information. This Privacy Policy explains how we collect, use, retain, and share data from delivery personnel who use our mobile application and related services.

By downloading, registering, or using the delivery partner app, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information during registration, including:

• Name
• Phone Number
• Email Address
• Residential Address
• Banking or Payment Details
• Government-Issued Identification Documents Required for Verification

We also collect professional and app-related information such as:

• Delivery History
• Ratings and Performance Data
• Withdrawal Requests
• Device Information (Model, Operating System, App Version)
• Unique Device Identifiers

3. Location Data

The app requires access to your location data, including real-time and background location, in order to assign orders, track pickups and deliveries, and provide accurate updates to customers.

Location data is also used to ensure efficient routing and for safety, fraud prevention, and service quality monitoring.

4. How We Use Your Information

We use the information collected for the following purposes:

• Verify Your Identity
• Allocate and Manage Delivery Tasks
• Process Payments and Withdrawals
• Monitor Performance and Ratings
• Maintain Records for Legal and Regulatory Compliance

5. Sharing Your Information

We do not sell or rent your personal information. However, limited data may be shared in the following cases:

• With customers (such as your name and phone number for communication during deliveries)
• With payment gateways and banking partners for processing payouts
• With legal authorities where required by law or to protect the rights and safety of our users, partners, or company

6. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

For example, delivery history and payout records may be stored for audit, tax, or regulatory compliance. Once the retention period expires, we securely delete or anonymize your data.

7. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and you acknowledge that some risk is inherent when sharing information online.

8. Your Rights

As a delivery partner, you have the right to:

• Access and Update Your Information
• Request Deletion of Your Account (Subject to Legal and Contractual Requirements)
• Withdraw Consent to Data Processing Where Applicable
• Control Certain App Permissions Such as Location Access Through Your Device Settings

Please note that restricting certain permissions may affect app functionality.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or app features.

Updates will be posted within the delivery partner app along with the revised effective date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

• Phone: 9391218907
• Email: gundamrajashekar2@gmail.com